Calling card or Phone card

A telephone card, calling card or phone card for short, is a small plastic card, sized and shaped like a credit card, used to pay for telephone services. It is not necessary to have the physical card except with a stored-value system; knowledge of the access telephone number to dial and the PIN is sufficient. Standard cards which can be purchased and used without any sort of account facility give a fixed amount of credit and are discarded when used up; rechargeable cards can be topped up, or collect payment in arrears. The system for payment and the way in which the card is used to place a telephone call vary from card to card.

Making a prepaid or calling card call requires the user to make two calls. Regardless of the type of card it is necessary to dial an access telephone number to connect to the calling card system. There are several methods. One is via a toll-free number, with larger companies offering this internationally. Access through a local number has become increasingly popular in recent years. Toll-free calls are paid for by the recipient (the calling card company), which passes on the cost through higher call charges; total cost of a call to the user is often lower using a local number. When travelling through several local areas a toll-free service may be preferable.

Once connected to the access number, the account is identified by keying in a PIN (the most popular method) or by swiping a card with embedded chip or magnetic stripe. After validation the balance remaining on the card may be announced, and the desired number may be keyed in. The available minutes may be announced, and the call is connected. Many cards make a verbal announcement if credit is running out.

Prepaid or calling cards are usually much cheaper than other telephone services, particularly for travelers who do not have easy access to other services. Hotel telephones can be very expensive, particularly for long-distance calls. Cellular services are flexible, but may attract high roaming charges away from the home area.